Michelle T.
Fay
Partner, Communities Energy Infrastructure
As the Energy Providers Leader, Michelle has more than 30 years of experience supporting clients in planning and delivering innovative and transformative programs in the energy industry.
Energy Providers Communities, Energy & Infrastructure Sector_Headers_Energy Providers 1440x360 Sector_Headers_Energy Providers 428x332-03 Sector_Headers_Energy Providers 1024x920 Overview Services Case studies Experts Insights Connect Energy sector leaders face unprecedented disruption. AI is fueling a historic surge in electricity demand, straining capacity and affordability, even as extreme weather and cyber threats challenge resilience. By harnessing AI and grid-enhancing technologies—along with tailored project management and customer-engagement solutions—we help energy providers move from reactive adaptation to opportunity-driven transformation. Dark background with ripples that fades to lighter green/teal Learn More Energy systems are now distributed and digital. This series is your transformation guide. Accelerating the Energy Cloud with AI AI Data Your data holds untapped potential for driving efficiency and growth. We help you harness AI, data, and analytics to make informed decisions, increase productivity, and achieve strategic objectives. AI & Data Customer Experience We design and deliver customer experience programs that drive engagement and efficiency. Our tailored solutions include CX strategy, customer outreach, technology integration, and analytics. Mobility and EV Our cybersecurity experts protect critical assets and reduce vulnerabilities with tailored approaches aligned to your risk profile and operational requirements. Cybersecurity Energy Services In a rapidly transforming energy landscape, we offer energy providers advanced grid planning and management services and customer program design, implementation, and evaluation across all sectors. Infrastructure Recovery Resilience We support the resilience lifecycle, from risk identification and capital planning to ongoing monitoring, response strategies, and community engagement, bolstering infrastructure reliability. Infrastructure, Recovery & Resilience Program Management We help you create efficient business processes, manage knowledge, and optimize costs. Using proven frameworks, we tailor solutions to your needs, maximizing outcomes and ROI while mitigating risk. Program Management, Execution & Delivery Services we deliver Read More In scope, on time, within budget. Now it’s possible with TruePMO SM Integrated Program Management Office Guidehouse
